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Roaring Efficiency for Veterinary Practices With ZooBook EMR

by Lara John

ZooBook EMR is a practice management solution. It is 2015 ONC-ACB certified and is designed to help addiction and mental health treatment facilities achieve real-time clinical compliance, optimize referral sourcing, and capture 100% billing. 

Unlike paper charts, which can be lost or misplaced, electronic charts are protected by strict cybersecurity protocols and data encryption. This makes them less vulnerable to in-house tampering or theft. 

Ease of Use 

The use of electronic medical records is an important step in improving the health of pets. These records provide a more accurate and comprehensive picture of the pet’s condition. They also help in providing better service to the clients, and increase efficiencies in the practice. However, a number of challenges face veterinarians in using their EMR system to its full potential. These challenges include underutilization, lack of proper training, and a difficult time getting staff to adopt the new technology. 

A well-designed veterinary EMR system can eliminate the paperwork and fax machine logjam that slows down a busy office. It can be used to track patient appointments, schedule bed and facility space, manage insurance billing, and improve data collection. Moreover, it can also be used to monitor quality of care and clinical outcomes. Additionally, it can save on administrative costs. 

Besides eliminating the need to sort and file paper charts, EMR systems can allow for easy sharing of information between veterinarians. This can reduce the work for both the client services and front desk teams, saving time and effort. With this, the staff can focus on ensuring that each client receives high-quality service. 

As a result, the overall patient experience is improved, and revenue generation opportunities are increased. As a result, the use of an EMR system is growing among animal hospitals and veterinary clinics. The business research firm expects this market to grow at a CAGR of +50% over the next five years. 

One of the key factors driving this growth is the ease with which electronic medical records can be accessed by users. This is because the software provides a convenient way to view and enter data on a computer screen. This is a significant improvement over traditional charting methods, which are tedious and time-consuming. 

In addition to improving efficiency, an EMR can also provide a more secure environment for the protection of pet owners’ personal information. This is especially important for small businesses. Moreover, it can protect against fraud and security breaches. It is a good idea for veterinary offices to choose an EMR that is 2015 ONC-ACB certified and has multifactor authentication capabilities. 


Veterinary software handles various clinical and administrative workflows, from managing appointments to handling inventory and billing. It also facilitates communication between clients and staff members. The best practices are those that integrate their different systems to automate tasks and ensure consistency across the board. This allows them to focus on client care and improve productivity. 

There are a number of different types of veterinary software that can be used to manage a practice’s daily operations, including EHRs, Radiology Systems, Practice Management Systems, and Client Portals. These applications are designed to meet the specific needs of a veterinary practice, whether it’s a large hospital or a small private practice. 

EHRs are a type of veterinary software that stores detailed patient records electronically by tracking health histories, appointments, treatment details, lab results, and X-rays. They can be accessed anytime and anywhere, and are a great way to improve communications between veterinarians and their patients. 

Practice Management Systems (PMS) are a type of veterinary software that streamlines multiple administrative processes on a unified platform, from scheduling and appointment reminders to managing inventory and generating advanced reports and analytics. They are designed to help veterinarians save time, reduce costs, and deliver an improved experience for pet owners. 

The PMS is a comprehensive system that can handle all aspects of a veterinary practice, from scheduling to client relations and client engagement. It includes a robust client portal that allows clients to make payments, request appointments, and receive appointment reminders. It also helps veterinarians manage client documents, including referring physician portals and wellness plans like TotalMD

The veterinary management solution is a cloud-based system that helps clinics fully optimize operational workflows. It includes a fully integrated telemedicine solution that allows veterinary professionals to connect with their patients over videoconferencing and provide medical advice. This enables them to provide the highest level of customer service and reduce travel expenses, which is especially important during the pandemic. The solution is scalable and can be easily customized to suit the unique needs of any veterinary practice. It is available on any computer or device, and is backed by a dedicated support team. 


A solid practice management system (PMS) can streamline workflows and automate administrative tasks to help your clinic save time, improve profitability, and grow. It also helps improve client communication, client and pet records, appointment scheduling and reminders, and more. A full range of PMS systems is available for veterinarians, with options for small animal, mixed animal, farm, and equine practices. Veterinary PMS can also be integrated with accounting to simplify finance and administration tasks. 

A cloud-based veterinary PMS can include features for invoicing, accounting, inventory tracking, electronic medical records, client database, and appointment scheduling. Some offer integrated image ordering and archiving systems, lab integrations, and business health reporting. Others integrate with digital radiology devices and offer patient reminders via email or text. Some are even equipped with an appointment booking website and self-service portal to allow clients to book appointments from their mobile device or desktop. 

Many veterinary PMS systems incorporate features for client communication and client engagement to strengthen client relationships, boost client compliance, and encourage referrals. These tools can include customizable, client-branded patient handouts and forms for quick reference, practice-branded apps that connect vets with clients and pets, and digital check-in options that let clients sign documents, pay, and confirm appointments from their smartphone. 

Veterinary healthcare is constantly evolving, and a robust veterinary software solution will adapt to your unique practice needs. Look for a flexible, customizable program that allows you to easily adjust your workflows and add or remove modules as needed. It should also have a strong support team to ensure that your veterinary software is a perfect fit for your veterinary practice. 

Choosing the best veterinary software isn’t easy, but a thorough evaluation of your needs can make the process less stressful and more successful. A good way to start is by making a list of your top needs, then setting up one-on-one demos with the vendors that can fulfill those requirements. The right veterinary software will boost productivity, minimize staff shortages, and future-proof your veterinary clinic or hospital. The best part is that it will help you provide better care for your patients and their pets. 


Whether you run an independent practice or work for a large corporation, it’s important to make sure that your clients’ privacy is protected. When selecting an EHR/PM system, you must ensure that it has robust security measures in place. This includes being HIPAA compliant and leveraging a reputable hosting provider. Additionally, your system must be backed up in the event of a disaster. It’s important to work with an expert who can help you select the right solution for your veterinary practice. 

Embracing technology is one of the best ways to operate your veterinary clinic more efficiently. It helps you communicate with your clients and provides more robust engagement opportunities. Additionally, it allows you to send out reminders for annual checkups, vaccines, seasonal parasite control, grooming appointments, and more. Ultimately, your goal is to connect with your clients and provide them with top-quality care for their pets. 

While the process of adopting an EHR is typically difficult, it can be made easier by working with a knowledgeable vendor partner. They can build the system to your specifications, train you and your staff, prepare for a successful go-live, and support you beyond that point. 

Shepherd Veterinary Software is an all-in-one practice management solution that integrates with many reference laboratories and makes it easy to track patient test results in your client’s records. In addition, the software has an intuitive search feature, which makes it easy to find information quickly and stay focused on your pet. It also offers a mobile app that helps you stay on the go and access patient records anytime, anywhere. 

Zoobook’s streamlined and intuitive design makes it simple to navigate and engaging for staff members. Its features include a client dashboard that organizes appointment data in a clean and organized way and is color coded; a unified communication platform that enables faxing, texting and email; a payroll module, HR functionality and much more. The system is available as both a cloud-based EHR and server-based EHR. 

Zoobook utilizes EMRDirect’s phiMail and Interoperability Engine for integrated communication of PHI including but not limited to clinical datasets to and from other ONC certified health IT systems. Use of Zoobook implies acceptance and agreement to the terms and conditions of EMRDirect. 

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